2019 Annual Fund Letter

Dear Friend of RSI,

RSI is a local, nonprofit organization that provides essential services and valuable supports to people with developmental disabilities.  We are deeply proud of the milestones we have reached and successes we have achieved for 45 years with your support, and we are steadfast in looking to the future as we continually strive to improve, diversify, and grow our programs in response to the needs of our community. 

Please consider supporting our mission by contributing to our Security Fund as you conduct your year-end financial planning.  RSI’s Security Fund helps to ensure that RSI can continue to provide security to the individuals and families we currently serve; to improve and develop new services; and to fulfill our long-term commitment of supporting individuals with intellectual and developmental disabilities with excellence and integrity. 


Another exciting way to support RSI and our commitment to excellence and innovation is to invest in our workforce.  Over 250 RSI employees make a difference every day in the lives of the people we support by building relationships and providing the essential support for each individual to live a happy, fulfilling, and active life in their home and community.  Our employees are critical to RSI’s success, and RSI needs additional resources to make more substantial investments to nurture and strengthen them through appreciation and development.  Your gift, designated for employee appreciation, is a wonderful way to say “thank you” for the dedicated work of RSI employees and will aid in caring for them by helping to ensure the continuance of funding throughout the year for appreciation events, gifts, and recognition awards.  Your gift, designated for employee development and training, will help RSI attract, stimulate, and keep the best people.


100% of your tax-deductible donation goes to support local services and helps assure that RSI can continue to grow, improve, and fulfill our long-term commitment to excellence and innovation as we support individuals with intellectual and developmental disabilities into the future.  


On behalf of our Board of Directors and employees, thank you for your generous support! 





Scott A. Keller

Executive Director    




Stakeholder Quality Assurance Survey

Dear provider, healthcare worker, social service personnel, educator, community official, or other professional or stakeholder,

Residential Services, Inc. is committed to excellence, and we continuously evaluate the services we provide.  Because you provide services or support to people who live in one of our community homes or for whom we provide other services, your opinion is important to us.   Your feedback helps to make RSI a better organization and helps us to identify our strengths, weaknesses and establish new goals. This year’s survey is available online at https://www.surveymonkey.com/r/2020RSIStakeholderSurvey. Thank you for your help.  

Site Design Changes

Thank you for visiting RSI.  We are currently undergoing an overhaul to our website infrastructure and design.  We apologize, but some of our content is not currently available.  

Some links are below that may help you while we complete our migration:

Careers: http://rsinc.applicantpro.com/jobs

Life Options Stores: Amazon, Etsy

Anonymous Feedback https://www.surveymonkey.com/r/BY8FPZM?sm=HCbJ4v8QmuCcMI03w6y0Ow%3d%3d

Staff may use our internal website at http://interweb.rsi-nc.org

Thank you for your continued support!



Our address is:  111 Providence Rd, Chapel Hill, NC 27514

Tel: 919-942-7391 

Fax: 919-933-4490



Staff Web


therapTherap Services secure login



owaOutlook Web Access is available to our users with an email address.


Leave Requests

vacationYou may enter leave requests online.


RSI Facebook Page

find us on facebookConnect to RSI's Facebook Page and follow RSI for updates.




RSI Work Orders / Ticket System

osticket_logo_65x65.jpgRSI Work Tracker or ticket system can be accessed online from the website.  If you are unable to access the site, please call the front desk, and they can open tickets for you.  http://osticket.rsi-nc.org


Internal Website

interwebIf you have lost the link to the internal website, it is below.  Please remember this should not work from non-RSI locations.


 SPAM Protection

anti_spam_iconHaving trouble with email getting to an RSI-NC.org address?  Check to see if your mail server has been listed as a spam source. As a security measure, RSI blocks all email, without exception, that is listed on the ZEN list from spamhaus.org. 
To check your server, you may look at


Website Links


AAID: American Association on Intellectual and Developmental Disabilities


Americans with Disabilities Act: The official source of information on the ADA

 ARC Orange

The Arc of Orange County provides advocacy and services for persons with developmental disabilities in North Carolina


The Arc of NC is the state chapter of the organization that advocates for children and adults with mental retardation or developmental disabilities.


The Arc of the United States works to include all children and adults with cognitive, intellectual, and developmental disabilities in every community.

 Autism Society

The Autism Society of North Carolina is committed to providing support and promoting opportunities which enhance the lives of individuals within the autism spectrum and their families.

 Disability Rights

Disability Rights NC is an organization that protects the civil rights of people with disabilities


Division TEACCH: Treatment and Education of Autistic & related Communication Handicapped Children

 The Joint Commission

The Joint Commission is an independent, not-for-profit organization and the nation's oldest and largest standards-setting and accrediting body in health care.

 NC Council

The NC Council on Developmental Disabilities works to ensure that people with developmental disabilities and their families participate in the design of and have access to culturally competent services and supports, as well as other assistance and opportunities, which promote inclusive communities.


The official website of the Town of Carrboro

 Chapel Hill

The official website of the Town of Chapel Hill

 Voices Together

Voices Together is an award winning non-profit organization serving the Triangle and Triad area of North Carolina that offers therapeutic communication and social skills groups integrating the structure of a chorus and using the power of music and therapeutic-based techniques.

 Estate Planning

Information about Estate Planning to benefit your family member with developmental disabilities - from attorney and RSI Board Member John Stewart, JD


Reif Psychological Services is owned by former RSI Supervisor of Independent Living Services Rose Reif, and provides in-home psychotherapy and assessment to meet the unique needs of adults and children with developmental, intellectual, and physical disabilities and their families. Services are provided in and around the Triangle region of North Carolina.

ASD Sleep Guide  

Studies have shown that upwards of 80% of people with autism spectrum disorder don’t get enough sleep, meaning it’s important to do everything possible to improve sleep length and quality. Best Mattress Reviews has created a guide to common sleep disorders that people with Autism Spectrum Disorder experience, along with some suggestions for getting better rest.